Terms.
Welcome to Crep Cleanser, accessible via https://www.crepcleanser.com. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Last Updated: 01/01/2025
1. Introduction
These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.
2. Services
Crep Cleanser specializes in the cleaning and restoration of footwear and related accessories. The specifics of each service, including pricing and processing times, are outlined on our website.
3. Orders and Payments
• Placing an Order: By placing an order, you confirm that the information provided is accurate and complete.
• Pricing: All prices listed on our website are in GBP (£) and inclusive of VAT, unless stated otherwise.
• Payment: Payments must be made in full at the time of placing your order. We accept secure payment methods as indicated on our website.
4. Shipping and Delivery
• Drop-Off and Collection: Customers may drop off and collect items at designated locations as outlined during the booking process.
• Shipping: For mail-in services, customers are responsible for shipping their items to us using our trusted delivery partners. We will return items via the same method unless otherwise arranged.
• Liability: While we take every precaution to safeguard your items, Crep Cleanser is not liable for shipping delays, lost items during transit, or damage caused by third-party couriers.
5. Use of Website
• Prohibited Activities: You agree not to misuse our website, including but not limited to engaging in fraudulent activities, transmitting viruses, or violating intellectual property rights.
• Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login details. Crep Cleanser will not be liable for unauthorized account access resulting from your failure to secure your credentials.
6. Refunds and Cancellations
• Refunds: Refunds are offered at our discretion, based on the circumstances of each case.
• Cancellations: Orders can only be canceled before services have commenced. Contact us promptly at info@crepcleanser.com if you wish to cancel an order.
7. Limitation of Liability
• Service Outcome: While we strive to provide the best possible results, outcomes may vary depending on the condition of the item. We are not responsible for pre-existing damage or issues that cannot be rectified through cleaning or restoration.
• Maximum Liability: Our liability for any claim is limited to the amount paid for the service.
8. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Crep Cleanser and is protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically.
11. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@crepcleanser.com
Thank you for choosing Crep Cleanser. We are committed to providing top-quality service and a seamless experience.